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Birth Preparation with Joy courses are services. Provision of the service is considered to have started once we have sent you your booking confirmation and any pre-course material if required. If you wish to cancel your booking, refunds will only be given on the following basis: A full refund if a cancellation is notified 7 days or more prior to the commencement of the course; 50% refund if notification is received 6 days or less before course commencement. Refunds are not available after course commencement.
If an in person course is cancelled - you will be offered a place on a next available in person course that has availability or the option to transfer to an online workshop with the cost difference refunded. If these are not suitable alternatives then a full refund will be made.
If an online workshop is cancelled then you will be given the option to transfer to another online workshop. If there is not a suitable date then a full refund will be made.
If you have any further queries, please don't hesitate to get in touch.
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